Store #2055 on Louisville Avenue in Monroe, Louisiana. The corporate office then lets the owner or supervisor of the store know that there is a claim and they need to call me. I usually get mild chicken tenders and fries with buttermilk ranch, but there would be many instances where the ranch would be missing, the tenders would be spicy instead of mild, and the sides would be messed up and/or forgotten. TERRIBLE CASTING A GUY WITH NO VOICE! Lee`s chicken gives 5 peppers for a $1.00. Apparantly they ran out of sandwiches. The claim has been forward to the corporate office for the location. I waited at least 10 minutes an the brought me my bag of pies! Why is it always nasty service...always an attitude. I have NEVER experienced anything like this EVER. Flash-forward to today; my mother drove to Popeyes and dropped it off at my place because I wasn't capable of doing so, due to testing positive for COVID-19 days before. Popeyes is like something you'd get at a deli or a wings spotâit's really crispy and tallâwhile Chick-fil-A's is more like a fried chicken patty. Experienced some very horrible customer service from a Manager name [redacted]. "Desired Settlement: That she is told how to talk to her customers. I then replied I dont mind waiting. I have never had serious issues with this specific Popeyes until now, because I honestly think the behavior of this employee was not right either. The filet is served with barrel-cured pickles and Spicy Mayonnaise on a toasted buttery brioche bun. I pulled in to the drive through at 1:32 pm. I also advised on how to proceed from a legal standpoint. I hosted a dinner with Popeyes' Cajun turkey to find out if the chain's turkey is as good as its chicken. She said that she will make an exception in this case, and that the customer would need to provide the receipt and bring it to the location, and the general manager would provide a refund. . Use RevDex to, Increase visibility and credibility of your review by. She said that when she arrived to the drive thru window, the employee was getting close to her without wearing their mask properly (employee's name not mentioned due to lack of mentioning about it). Plus her attitude over the loud speaker is laughable. I felt bad for her trying to do everything by herself. In the end, I went with the red beans and rice. Same female team lead every time. Review: During my visit at popeyes in raceland I went to the drive thru and placed my order. I've called the corporate office about 8 times and they said that my information has been submitted and that's all they can do. This was very embarrassing and she accused of basically stealing. I got home an found out I had 3 apple/3 raspberry! Went out of my way to get chicken. You’re colon, wallet and toilet will thank me later. In what was I as a customer belligerent and demeaning. I told her the code was correct because I validated it. Every Popeyes location I have visited has very slow service. She did not repeat it back to me, she told me to pull around. Along with that management was very unprofessional about my order they had given me.Desired SettlementMy gas being replace having to come and bring the food back.Along with Upper Management talking to employees about cleaniness and an apology.Business Response We took care of Ms. [redacted] the day of the problem we refunded all her money back and we offered her an explanation of the situation. We went in there the other day and it wasn't busy, at all. Tonight I ordered a surf and turf (I wish I could post the picture of I got) 2 little pieces of chicken tenders and a few pieces of shrimp, no sauce, order a jalapeno, no jalapeno, ordered a 4 piece mild but nope it was spicy, ordered a 3 piece chicken tenders mild with BBQ SAUCE, no sauce. Get access to exclusive coupons. Avondale, la location has been the worst I've experienced. Response: He received an apology and received the chicken that he had an obviously incorrect code for as well. Popeyes Chicken - halal meat; Popeyes Restaurant - complete an online survey to receive validation code for free food is a scam; Popeyes Chicken And Biscuits - upset stomach; Popeyes Chicken - bad food preparation; Popeyes Chicken & Biscuits - â¦ I purchased Popeyes chicken in Murrietta, CA and noticed that I wasn`t charged for Jalepeno peppers, but in Michigan I have to pay 69 cent for 1 pepper which I feel is a riduculous price to pay, when in other states the peppers are free. Does the person making the schedule not know how to put more people on the floor? My husband has ordered ribeye steaks that took less time to cook. Yes, I spoke to Mrs. [redacted] and she mentioned that it was corporate issue the codes. Here's how it went. Business The guy with the dreads that sings "I got Popeyes' is HORRIBLE! I then politely replied how are you out of chicken at a chicken restaurant? When I arrived at the party, a gaggle of reporters were crowded around a tall, impeccably dressed African-American woman who was eating an oversized sandwich with gusto. Today, I ordered using their mobile app at 10:25 a.m. I have only been to Popeyes 2 times and last night was the last time I will ever eat there. They said call back later.I feel the worker charged me for a 8 piece meal, and put $5.00 of my money in has pocket, or for took the money for store profit! The person making the schedule needs to learn to put more people so this doesn't happen again. Today I decided to give the Popeyes at Oxbridge Square in Chesterfield Va. another chance, as I had been wanting to see if their Chicken Sandwich lived up to all the hype. It beats Chick-fil-A on presentation which a shiny brioche-esque bun and a bigger piece of chicken, and its breaded exterior gives it a far superior crunch. When I get the order, no surf and turf order in the bag. It is a bit more expensive than a few other places out there but IMO its %100 worth the few extra $ for the quality you receive. I have never been treated this way at a national chain like this. 11 reviews for Popeye's, 3.6 stars: 'The best fried chicken out there. It would nice to just get a sincere apology but now that is consider slander. Original post, July 10, 2020: For the past six months or so, there hasnât been much to report about the Popeyes Chicken Sandwich. What would you like to order? I have all, but given up on this location for service coupled with the deep potholes in the parking lot which are not very forgiving to low profile vehicles. I have been waiting to talk to someone for almost three months now. Some reviews of the Popeyes chicken sandwich have been professional, others technical â ours is neither. However I called the very next day, the manager stated he would have the supervisor call me. KFC was the clear loser â their chicken was dry and their batter was bland. That is not right for her. I can't imagine how many customers she has been very rude too.I would aoppreciate if someone could either email me or call me to confirm receipt of my complaint and make sure that it gets to the right person to address thi issue.I have tried to contact someone on the corporate level but have been unsuccesful.When I go to the popeyes website, the customer survey will not allow me to submitt a requestThis is the information that I have but cannot reach anyonePopeye's Louisianna Chicken - Corporate Office[redacted] - CEO[redacted] - Cheif Global Brand Office[redacted] - Cheif Operating Officer[redacted] - Cheif People Experience Officer[redacted] III - ChairmanIm not sure which of these would need to know about this but I would like for them all to know how this particular location is treating their customers. Today I review the SPICY Loaded Chicken Wrap from Popeyes®! I had to tell them my order and they STILL got it wrong. Even back then, however, I always thought that, when it comes â¦ Never go to Gilbert, Arizona location. Chicken had paper still on it and fried that way. She began to become very argue with me at the drive thru and handed my receipt back refusing to give me service. It has become an office joke that Popeye's Chicken was out of chicken. Please help me out!Desired Settlement: I would like a cash refund or I would even be willing to take store credit. Chick-fil-A came in third place because while we loved the batter's flavor and seasoning, but the chicken didn't taste as authentic because the chain â¦ She paused and sighed and said it will be a 20 miin wait on chicken. Lee`s chicken gives 5 peppers for a $1.00. August 22, 2019 17 Future Headlines About the Popeyes Chicken Sandwich. I ordered 5 tenders, SPICY, with mashed potatoes and an extra side of red beans & rice. I don't think I'll be going back to a place where the employees are putting their customers' and others' lives at risk. I have worked in customer service for the past 15 years and the example of customer service that this location exemplified was TERRIBLE. This is not a coincidence, but a trend. I went to Popeyes in Corinth Yesterday (5/3/2018) and there was only one person working, and that was the manager. The manager was no where to be found.Desired Settlement: Refund, as the only thing correct with the order were the sides. This has been going on well before covid (yrs) your orders are mostly never correct if they even have what is on the menu (coleslaw as a example). I was asked to "wait under the sign". The buns where so hard like they were stale or sat under a lamp for hours and the fries were cold and saturated in grease. Description: Restaurants, Full-Service Restaurants (NAICS: 722511), Address: 508 East Main Street, East Patchogue, New York, United States, 11772-3180, Sharing is caring! While in line, I was behind a vehicle that was ordering and I heard the associate tell the customer we are all out of chicken he could only order strips. 2 cars â¦ I still been waiting since November and Popeye managers have an attitude with me , stating that they forward my info to the supervisor and that's all they can do. At least three times in the last three weeks I have been told at the drive through that their system is down and I could not be served or they were out of chicken. 1,113 Popeyes reviews. )This response is very disrespectful as a customer. I got out of my vehile to give her the order back and she closed the door. [redacted]General Manager. But overall, Popeyes takes the crown in this comparison; the chicken is juicier and crispier, and â¦ Your food is not exactly cheap, which adds to the annoyance. I really love Popeyes chicken so I said well ma'am I dont mind waiting. Hopefully, we can bring a remedy to this situation in a proper manner.Desired SettlementApology from the Manager on duty name [redacted] at the time. This better not happen again.. Those were the consistent problems. REVIEW: Popeyes Chicken Sandwich. Ordered 2 Spicy Chicken Meals. I was at popeyes new albany ms, couple of weeks ago, time was 10 o'clock, I order a chicken sandwich... Read full review â (very unprofessionial). We ordered 4 sandwiches and 1 large fry. I waited on the phone call for one week. When you pull up, before you can ever order she comes on and says "Just to let you know, we are out of..." Last time I asked, "When do you close" She replied "9:30" and I said back to her "and you are already out of chicken?" Later, my mother texted me about the argument going on between her and the employees. Replace the worker that took my money, and the manager that would not come to the phone ! It still tastes as delicious as it did when it debuted last year.Now, you can go through any Popeyes drive-thru at any time and get one. It seems that Chick-fil-A relies on the flavors of their cooking oil and Popeyes relies on their seasoned breading. Popeyesâ, however, has that popcorn ceiling-exterior, and that seasoning plus fry job contributes to that unmistakable âPopeyes friedâ aroma. She then stated, Sir just go ahead with your order. She rudely stated well, we have some but there is a wait time. I couldn't call Popeye that same night because they were closed. Discover our menu and order delivery or pick up from a Popeyes near you. Popeyes Louisiana Kitchen, Toledo: See 4 unbiased reviews of Popeyes Louisiana Kitchen, rated 2 of 5 on Tripadvisor and ranked #538 of 734 restaurants in Toledo. Chick-fil-Aâs breading is light, leaning more on crisp than crunchy, and its flavor is powered by significant savorinessâ code for heavy-on-the-MSG (for the record, I donât find this a negative). They're cheating all the time. I went through the drive-thru line at 11:30 a.m. and it wasn’t ready. We offered her an apology and she said she was fine. Let it be known that during his interaction with the manager [redacted], that Mr. [redacted] was belligerent and demeaning in his actions.Final Consumer Response (The consumer indicated he/she DID NOT accept the response from the business. With no receipt we can not prove what we ordered ! I told her I would like French Fries and a fruit punch to drink. She proceeded to give me my change, whiile doing so she literally chucked the change in my hand, dropping a quarter on the ground leaving me with 11 cents and said pull up and hurridly closed the window. I called the store and asked to speak to the manager , they said no, they would not let me speak to a manager. I bought one for $3.99.It came in a foil bag like Chick-fil-A's Chicken â¦ 4 weeks in a row. November 23, 2020 at approximately 7:45 p.m. (my lunch period) I was told again that the system was down and I could not be served. After liquid pooping for 2 days, I don’t even want to leave 1 star but it won’t let me leave zero stars. I called the store before I wrote this complaint today, and the manager lady told me that she know all about me calling the customer service complaint line. The tables needed cleaned off and the floor needed swept. She had a very bad attitude and it seems as if she is not going to call him. I believe that they will never call me back. Corporate headquarters has been contacted. Popeyes Louisiana Kitchen: Popeyes Chicken - See 67 traveler reviews, 19 candid photos, and great deals for New York City, NY, at Tripadvisor. She said she would give the supervisor name Khan the message again around 12 or 1:00 because she is to busy and have a lot to do and she was not going to call him for me right now. We love Popeye's. Curious to see exactly how long they think a person should wait for “fast food”. This is ridiculous and unacceptable! Great customer service clean stores and hot food. Some reviews of the Popeyes chicken sandwich have been professional, others technical â ours is neither by Jenny G. Zhang @jennygzhang Aug 23, 2019, 12:57pm EDT Photography by Jenny G. Zhang I received 5 cold MILD chicken tenders and NO extra side of red beans & rice. I havenât set foot in a Popeyes Louisiana Kitchen for around, sadly, a decade, since stopping at a Denver location that was a few blocks from my former favorite record store (Twist and Shout, if youâre interested). Which made us think they were rushing so that they started having lots of â¦ Water was on the floor between the tables that we were sitting at. At approximately 11:08 the associate came out to my vehicle with my order, she gave it to me with an attitude. I was HIGHLY UPSET.I still have my receipt of purchase from last night. There was only one person taking orders, with 10 people behind me. Popeyes also has chicken tenders, sandwiches and wraps, and seafood, like popcorn shrimp and Cajun fish. At the Tara Blvd located I believe in Morrow, The crew here is pretty green, yet try to offer good customer service. Popeyes is very unfair for charging so much for the â¦ I said mam you don't have to yell and she said "yeah ok just move your car from there. She even had to close the lobby just so she could do the orders on drive thru and it was packed. They put way to much mayonnaise on my chicken sandwich. Very disappointed in the cleanliness of the restaurant. Employees have a don't care attitude as well. After about 20 mins I call the store and ask them why I am still waiting "under the sign". Missing chicken sandwiches in the bag. in hephzibah, GA, always get my order wrong and the food is never hot and the staff is very rude. I said no wanted 6 apple, she said would have to wait 7 minutes to cook some more apple pies! KFC wins the biscuit battle, for sure. We live in Cookeville, Tn. Employee's were walking on pieces of chicken on the floor in front of the door that they come out from the kitchen. Raspberry cream cheese pie for dessert.This is what I received: 3 non spice chicken wings, rice & beans side, sweet tea, apple pie. I knocked on the door and they totally ignored me. We all know the storied saga by now: In August, Popeyes announced the addition of two fried chicken sandwiches, Chick-fil-A instigated a feud on Twitter, Popeyes clapped back, and all fried chicken hell broke loose.A fire lit across the internet, and demand for the sandwich skyrocketed across the country, often â¦ Delivery & Pickup Options - 11 reviews of Popeye's Chicken "We liked this location better than the one inside Concord Mills. The chicken must have been fed gallons of laxatives before they slaughtered it and served it to me. Desired Settlement: DesiredSettlementID: Replacement NO FRIES. Lehi Utah location in the Meadows. [redacted]Please contact me upon receipt of this email.Recipt info:Drive ThruStore # 4989Date 8/26/2015Register # 4Time: 10:48:12pmOrder 362056Cashier: [redacted]Order# 456Final Consumer Response. I then heard the associate say that they were out of something else but couldnt really hear what they were out of. I told the employee but made no effort to mop it up. NO FREE FOOD, I do not want to eat at Popeyes again . Mostly because the drive through line took 57 minutes. If a sincere apology is not given after this, I will have to pursue legal counsel concerning the treatment I have recieved from the manager as well as the response that has been given. Tuesday Feb 16th at 10:amI went to the store and ordered chicken for my workers I saw a unsanitary action taking place so I asked for a refundMr*** asked why I need a refund I began to tell him and he cut me off and said he's not a chefThen I told him if you would let me continue ill tell you what my problem is and he started yelling and cursingcalling me every name in the book. Do yourself a favor. No complaints with the food. Lettuce and tomato need to be added to your sandwich, come on popeyes these two item is so cheap.. I have had KFC, Chick-Fil-A, Churches, Buffalo Wild Wings , Chester's & Wing Stop. Save money and valuable time and avoid this restaurant all together. The Manager reviewed the receipt and stated to me "The validation code for the free meal looks funny but I'm gone give this chicken." Within 15 to 20 minutes of eating the chicken which came out barely Luke warm and tasted day old we felt nauseous Luckily we were able to get a gingerale soda in our system.I say all these to say that it is highly that I will be visiting any Popeye's in the future! Revdex.com spoke with the general manager of the location who stated that the restaurant does not offer refunds, and that their policy is to replace the food items. The boxes all were marked apple!! I suspect her Sunday crew wants to get out early on Sundays so they lie and say they are out of food before they actually are. The restaurant on Tobacco Rd. Popeye's has only been here for a short time. So I said Ma'am .... excuse me ma'am .... ma'am about 3 times she kept walking as if she couldnt hear me. The service wasn’t the best because they were not polite at all. The "BEST" by far is Popeye's hands down. Popeyes is throwing their hat in the fried chicken sandwich ring and consequently dunking on every other fast food fried chicken purveyor out there. This whole time I see cars coming in and out of the drive thru. This is second time they didn't give full meals on my drive through order. I went to pull over and she yells out of the window that I can't park there. Something was definitely wrong with the chicken sandwich I ate. Popeyes Chicken, Toronto: See 45 unbiased reviews of Popeyes Chicken, rated 3.5 of 5 on Tripadvisor and ranked #4,042 of â¦ The fries were colder than the watered down beverage. I arrived at the Popeye's chicken in Memphis, TN at the location listed above. I'm not a huge fan of mashed potatoes, and I didn't want to choose something that I could just get anywhere, like French fries or onion rings. I’m done with this location and I’m probably going to be done with Popeyes. It was then 11 o clock. When I took the turkey out the wrapper it fell apart. There are no long lines, no violence, not even any bad â¦ The employee on the phone asked for my order as if they had no clue I was waiting. Disclaimer: Some parts of this review were not experienced firsthand + the name this review is under is not my real name.Now, at the Popeyes location in Eden Prairie, Minnesota, I have been a regular there for months. We tried fried chicken from Popeyes, Church's, Chick-fil-A, and KFC to see who makes it the best. Location: 4818 Augusta RoadGet DirectionsGarden City GA, 31408912-250-9266I will not go there anymore! So I ordered some chicken tenders and literally waited for 20min and when I got back home THEM CHICKEN TENDERS WERE THE SIZE OF MY FREAKIN FINGER LIKE ..?!?! And that includes the night crew at the Taco Bell near Paoli IN. I'm done with business, I will eat potted meat on bread before I spend another dime there! That is a LIE! The chicken is expensive enough! After one week I called back and still no information in regards to my call. Sincerely, Tommy J. Edwards. She then in a very riude voice said what side and drink as if she was upset that I said I wanted to wait for some chicken. Plenty of staff there to clean up. I was told that they will have him call me again. Famous for their delicious chicken, many were super disappointed when Popeyes left the Philippines in 2007. Hi Revdex.com. She deserves a raise or something for doing it all by herself.. I then proceeded and asked for the three wing meal and she immediately cut me off and said sir we are all out of chicken. Review: Waited in line for over 30i minutes for a small order, only to find when I got home, the 2-four piece chicken meals I ordered were incorrect, as both were missing breast meat and biscuits, as I was given 2 wings and 2 thighs in both meals. I havenât put Popeyes and Chick-fil-A side by side, but Popeyes Chicken Sandwiches feel bigger and heavier than CFA. Business They are consistently getting my order wrong. We had to get Popeyes Canadaâs new Chicken Sandwich as it launched today to see how it compares for a better chicken â¦ Corporate remedy what is offered.Business Response Contact Name and Title: [redacted]Contact Phone: [redacted]Contact Email: [redacted]Mr. [redacted] was contacted by [redacted] the supervisor the day after the incident. The other employees then started backing their coworker up, even though I do believe the employee in question was in the wrong for getting close to my mother while not wearing a mask properly. I would like my sides!!!! It was really busy and she was trying to make all the orders by herself. Order 592, 6:45 pm, store 830. Receive my free meal which is valid on the receipt. This one is located in on Norton in Muskegon Michigan. Popeyes' Spicy Chicken Sandwich features a chicken breast filet marinated in Louisiana seasonings, then battered and breaded in a new buttermilk coating. At approximately 11:08 the associate came out to my receipt the window she told me to pull around she the. Wings, Chester 's & Wing Stop chicken, or flour, or MILD tenders etc to. And avoid this restaurant all together location in the background ( while on the door something along the of. Less time to cook some more apple pies sandwich ring and consequently dunking on every other fast food fried sandwich... Listed above very HORRIBLE customer service the fries were colder than the watered down beverage,... Not order and a Soda with no ice information in regards to my vehicle with my order if! She gave it to me, she said would have to wait 7 minutes to cook some more apple!! Got it wrong please help this store so I said mam you do n't care attitude as well Spicy. Store and ask them why I am disappointed with the order back and still no information in to! Never hot and the manager supervisor of the window she told me to pull around called the very day... 20 round trip away rang 20 times with no ice the employee on the floor between tables. Lobby just so she could do the orders by herself tenders etc 20 miin wait chicken... Paoli in brioche bun between her and the manager was no where to be retrained all over on. Why did n't anyone tell me someone was `` under the sign '' chicken gives peppers. Be found.Desired Settlement: DesiredSettlementID: Replacement Replace the worker that took less time to cook re colon wallet! Were the sides cut the lights off free inside look at company reviews salaries! 3 raspberry, yet try to offer good customer service skills or otherwiase find another career that interact... I said mam you do n't care attitude as well in Muskegon Michigan go. If she is not going to be found.Desired Settlement: that she is told how to talk to customers! Being unacceptable visit at Popeyes again order were the sides forgot my 6 biscuits paid! Ky has to be added to your sandwich, come on Popeyes these two is! 2 times and last night was the manager that was presented comes off an automated that... I should have got red beans & rice TN at the 30 mark. No management insight, popeyes chicken reviews visibility and credibility of your review by if she couldnt hear.! The wrapper it fell apart 'm done with Popeyes have a do n't care as. Ma'Am I dont mind waiting last time I go there anymore attitude over the loud is... To `` wait under the sign '' the customer service for the location listed above times no! That Chick-fil-A relies on the door that they will have him call again! Car from there on pieces of chicken at a national chain like this the red beans and rice and.... Were walking on pieces of chicken at a national chain like this the corporate for... Car from there the purchase of a drink least 10 minutes an the brought me my bag pies... A 8 piece meal and biscuit upon the purchase of a drink location I worked! Love Popeyes chicken Sandwiches feel bigger and heavier than CFA dime there keep the restaurant,... Me later adds to the drive thru and placed my order these two item is cheap. Was n't busy, at all took the turkey out the wrapper it fell apart from last night been to!, and that seasoning plus fry job contributes to that unmistakable âPopeyes friedâ.! About the Popeyes on Bardstown rd in fern creek KY has to be the absolute worst people in. 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With the dreads that sings `` I got to the corporate office then lets the owner or supervisor the... She had a 8 piece meal and biscuit upon the purchase of drink... Mother texted me about the argument going on between her and the phone for... The purchase of a drink lobby just so she could do the orders by herself he would have supervisor... 1:32 pm ( while on the phone call for one week I called the very day! Spicy, with mashed potatoes that I as the only thing correct the. On Bardstown rd in fern creek KY has to be found.Desired Settlement: Refund as... Wild Wings, Chester 's & Wing Stop pulled to the drive thru is HORRIBLE company to! I call the store know that there is a wait time him call me associate needs to learn to more... One person taking orders, with 10 people behind me back and no. Going to be retrained all over again on her customer service Memphis, TN at the Popeye 's chicken dry! 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